This website www.annwencandy.com is owned by Annwen Candy [ABN 6253 4624 877].
We respect the privacy and confidentiality of the information provided by you and though we are not an APP entity for the purposes of the Australian Privacy Principles (APP) set out in the Privacy Act 1988 (Cth), we choose to apply the APP where reasonable and practicable.
DATA COLLECTION AND USE OF YOUR INFORMATION
We receive and store information you enter on our website or information you give us in any other way from time to time.
Type of Data Collected
You may provide basic contact information such as your name, phone number, address, and email address ('Personal Data') to enable us to send information or process your order and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content, make comments, ideas, purchases or change email preferences, respond to a survey, or communicate with us without limitation, for customer support or queries ('Non-Personal Data').
Use of Personal Data
When you access this website, a record of your visit will be kept. Information provided by you online may be stored in databases.
As such, any Personal Data you provide to us, is provided to us with your consent. Your consent allows us to use that Personal Data collected from you and provide this data to a third party for the purpose of providing you with direct marketing material and updates regarding our website and information, for example, in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by registering your details with us.
If you wish to cease receiving any such information you may let us know either by email or by unsubscribing at any time via the link provided for in our electronic mailings and your request will be actioned as soon as possible.
Confidentiality of Personal Data
We may, from time to time, need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
We may use your Personal Data to protect our copyright, trademarks and other legal rights, including property or safety of our website, goods, services, customers and/or third parties.
In addition, we may use this data for the following:
(a) Assist us in providing goods and services to you;
(b) Update you on the delivery of goods and for customer support purposes;
(c) Internal record keeping;
(d) To improve our products and/or services;
(e) To periodically send promotional emails about new products, future events, special offers or other information we think you may find interesting using the email address you have provided;
(f) Display, update and maintain the content of the website;
(g) Tailor your experience of the website; and/or
(h) From time to time contact you by phone or email for market research purposes.
Use of Non-Personal Data
We are free to use and reproduce any such information freely, and for any purpose whatsoever in accordance with the privacy laws of Australia.
Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing information, goods and/or services.
We may also use this Non-Personal Data that we collect from you:
1. To advertise our services and the website;
2. For our internal administrative, marketing and planning requirements;
3. To complete and report statistics (with all Personal and Non-Personal Data de-identified prior to the completion of such statistics); and
CONFIDENTIALITY OF PAYMENT INFORMATION
Credit Card details and any other information used for the purposes of a payment are processed through a third party. We do not store credit card or other payment information on our servers.
As part of registering with our website we collect your Personal Data in order for you to take full advantage of our information, goods and/or services.
To do this it may be necessary for you to provide additional Personal and Non-Personal Data to us such as: postcode, age, job title, preferences, interests, dietary requirements, options on receiving updates and promotional material and other such information.
If you do not provide us with the necessary information, you may not be able to complete the registration process and receive the information from us.
We publish customer testimonials on our website, in social media profiles, on our You Tube channel and within advertising creative material. These testimonials may contain personally identifiable information. We obtain your written consent at the time the testimonial is recorded. If you want your testimonial removed please contact us at
SOCIAL MEDIA FEATURES
This website includes Social Media Features such as Pinterest, Instagram, Facebook and You Tube. These features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly.
In addition, you should be aware that any information you provide using these Social Media Features may be read, collected, and used by others who access them. To request removal of your personal or non-personal data you may contact us, however, in some cases we may not be able to remove this data, in which case we will let you know that we are unable to do so and you will need to contact the Social Media platform directly.
USE OF WEBSITE BY CHILDREN
This website is accessible to children under the age of 18; however, all persons providing Personal or Non-Personal Data using this website must be over 18 years of age.
We require children to consult with their parents and/or guardian before providing any data on our website.
We also encourage parents to supervise their children's online activities by, for example, adopting parental control tools available from online services and software manufacturers that help provide a child-friendly online environment. These tools can also prevent children from disclosing online their name, address, and other Personal Data without parental permission.
We encourage parents to talk to their children about the use of the Internet and information they disclose to websites.
CHANGE OF INFORMATION
You may change your details at any time by advising us in writing via email on
HOW TO OPT-OUT
We provide users with the opportunity to opt-out from receiving updates about our goods and/or services through our newsletters and other communications we send to you. You can opt-out by clicking on the 'unsubscribe' link provided in our electronic mailings or by contacting us at
SECURITY OF DATA
We are strongly committed to protecting your information and ensuring that your choices are honored. We strive to ensure the security, integrity and privacy of all data submitted to our website is secured against unauthorized use, loss, alteration, disclosure or access in light of current technologies that are reasonably known and used by us. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secured and we cannot guarantee that our system and stored data will be completely free from third party interception or free from corruption.
We will endeavour to take all reasonable steps to protect all data you may transmit to us. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
Our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any Personal Data held by us; however, we will not be held responsible for events arising from unauthorised access to your Personal and/or Non-Personal Data.
SSL is one of the safest methods of passing information over the Internet. We rely on third parties to ensure that all e-commerce transactions use the best available technologies including Secure Sockets Layer (SSL) technology when you place online orders or transmit sensitive information. Other parts of this website are not protected by any form of encryption to protect information you send from your computer to us over the Internet. As such, we cannot ensure or warrant and do not warrant the security or privacy of your Personal Data, including payment and account details. You transmit this information at your own risk.
You are solely responsible for maintaining the security of your passwords and/or any account information.
We will destroy or de-identify your Personal Data when it is no longer needed or required to be kept by law or to provide goods and/or services to you. However, we will preserve the content of any Personal Data you submit if we believe we have a legal requirement to do so, or if any form of email abuse is suspected.
CHANGE OF CONTROL
If there is a change of control in one of our businesses (whether by merger, sale, or otherwise), or a sale or transfer of its assets, customer information, which may include your Personal Data, could be disclosed to a potential purchaser under an agreement to maintain confidentiality, or could be sold or transferred as a part of that transaction. Any such information would be disclosed in good faith and only where required in any of the above circumstances.
As part of our commitment to maintaining your privacy we do not condone or encourage spam.
Spam is 'unsolicited commercial electronic messaging'. People who purchase or subscribe to goods or services over the Internet or by email may attract an unsolicited electronic message or advertisement.
In accordance with the Spam Act 2003 (Cth), we will only send commercial electronic messages with the addressee's expressed or inferred consent to receive it.
All requests to opt-out or unsubscribe will be dealt with promptly.
Our site contains cookies. A cookie is a small text file that is sent back to your computer's hard drive from a host website. Generally, cookies work by assigning a unique number to the user that has no meaning outside the assigning site.
Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of a website.
The cookies on our sites do not read the information on your hard drive. They do not make your computer perform any actions or make your computer send information to any other computer via the Internet.
An Internet Protocol (IP) address is a number that is unique to your computer through which you are connected to the Internet.
Our web server gathers your IP address to assist with the diagnosis of problems or support issues with our services. Information is gathered in aggregate only and cannot be traced to an individual user.
We do not and will not sell or deal in personal or customer information.
We may disclose to third parties aggregate anonymous statistics regarding our customers, sales, traffic analyses and other information including any Non-Personal Data or other such information that assists us to create marketing statistics, to improve our website and services, identify user demands and meet our customer needs generally.
LINKS TO OTHER WEBSITES
This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval or arrangement of these websites, between us, our website and the owners of those websites.
Please be aware that we are not responsible for the privacy practices of such other websites. We take no responsibility for any of the content found on the linked websites.
We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information.
This privacy statement applies solely to information collected by this website.
If at any point we decide to use your information in a manner different from that stated at the time it was collected, we will notify you by email.
QUESTIONS OR CONCERNS
For more information about privacy issues in Australia and protecting your privacy, visit the Office of the Australian Information Commissioner website http://www.oaic.gov.au.
Annwen Candy – © 2014. All rights reserved.
Last updated: September 2014